FAQ

The Answers You Need

WHAT ARE THE COLLECTION METHODS?

Self-pickup is available at no extra cost! Simply DM us on Instagram @tsum.shine or drop us an email to confirm your pickup slot.

Delivery to your doorstep is available if you do not wish to self collect.

For locations < 20km by car, a $10 delivery fee is applicable per order.

For locations 20-30km by car, a $15 delivery fee is applicable per order.

For locations > 30km by car, a $20 delivery fee is applicable per order.

DM/email us to get a quote!

Self-collection is available at S(799036)/S(530964)

We collect our orders via Instagram DM @tsum.shine or via email at < tsumshine.ask@gmail.com >. You can also fill in the google form (https://forms.gle/afRGPJ6RpSFUH9hn6).

Do make sure you receive a confirmation reply on your order to ensure that it goes through!